After restart PC, si.Mail crash when start

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pestasoft
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After restart PC, si.Mail crash when start

Postby pestasoft » 08 Nov 2007 16:32

After restart PC, si.Mail crash when start.

After crash in \Profiles\<profile name>\Mail\<Profile name> si.Mail create new fiel named message_info.dat.X.backup (X in 1.2.3.....)
Erase / rename Views don't help....

Help please...

Thanks Petr

mvrhov
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Re: After restart PC, si.Mail crash when start

Postby mvrhov » 08 Nov 2007 16:43

I can hardly beleive that after Deleting all *.dat files from Mail Views folder si.Mail is still unable to start.

Regards,
Miha

pestasoft
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Joined: 28 Aug 2007 07:15

Re: After restart PC, si.Mail crash when start

Postby pestasoft » 08 Nov 2007 23:02

Hello,

thanks for reply!

Delete *.dat files no effect, si.Mail always crash on start....
Delete "Mail Views" directory, no effect - when restart si.Mail then directory "Mail Views" recreated and emty...

Petr

pestasoft
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Re: After restart PC, si.Mail crash when start

Postby pestasoft » 09 Nov 2007 08:13

Hello,

error is in file "mailboxes.xml" - file is destroyed. How to recrete this file?

Thanks Petr

mvrhov
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Re: After restart PC, si.Mail crash when start

Postby mvrhov » 09 Nov 2007 08:36

You can't recreate it.
Very important!!!
Just delete file, si.Mail should create file with default mailboxes.
And now this is most important DO NOT create any new mailbox, please wait for version that will recreate mailboxes.xml properly. Should be available tonight.
You CAN try to create new mailboxes, and it might work, but please backup your files first.

P.S.
I'll start making a backup of mailboxes.xml file at si.Mail startup.

Regards,
Miha

mvrhov
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Re: After restart PC, si.Mail crash when start

Postby mvrhov » 10 Nov 2007 00:55

Newest dev build is able to recreate mailboxes.xml file, but only if the file cannot be found or it's size is 0.
All mailboxes are locatted in mailbox Lost+Found and have a name Lost+Found some number

Regards,
Miha

pestasoft
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Re: After restart PC, si.Mail crash when start

Postby pestasoft » 10 Nov 2007 07:49

Hello,

i delete destroyed XLM files, and start si.Mail - si.Mail crash... On new start si.Mail run, XLM files created but mailboxes empty.

When i create new account then si.mail crash, on new run si.mail running OK.

File sile messages.dat 150MB...


Thenks Petr

mvrhov
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Re: After restart PC, si.Mail crash when start

Postby mvrhov » 10 Nov 2007 10:04

When recreated mailboxes show that they are empty, but when you click on one of them mailbox message count gets updated.

On crashes I would really really like to se debug messages. Please copy them here in [ code ] section so I can have full backtrace (If you decide not to send the bug report, bugreport.txt file is created in the same folder siMail.exe is, so you can paste it's content here).

Regards,
Miha

pestasoft
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Re: After restart PC, si.Mail crash when start

Postby pestasoft » 10 Nov 2007 14:45

No, when si.Mail start all mailboxes empty, click on it no efect. All messages in "send", "inbox" not visible...

I am compress directory in profiles and upload it to address: simail.7z file (size 78MB). You can download and test it.

Thanks Petr

admin: removed url after download

mvrhov
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Re: After restart PC, si.Mail crash when start

Postby mvrhov » 10 Nov 2007 17:00

Are you sure, that you just restarted? Because when I was designing indexes and configuration files I was playing around a lot and was really unable to crash files to such extent.

Because after looking at those files indexes, they are completely empty and about a half of configuration files is filled with char(0).
I'm witting an app which will recreate index file from messages.dat file.

Regards,
Miha

pestasoft
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Joined: 28 Aug 2007 07:15

Re: After restart PC, si.Mail crash when start

Postby pestasoft » 10 Nov 2007 20:01

My PC halted ("Windows blue death"). After PC restart si.Mail files destroyed...

Petr

mvrhov
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Re: After restart PC, si.Mail crash when start

Postby mvrhov » 11 Nov 2007 10:23

Ok. Here is what I want you to do.
- please put si.Mail to NTFS partition if it is by any chances on FAT32
- so that can continue to work:
* move \Profiles\stasiak\Mail\stasiak\messages.dat to some other place
* delete mailboxes.xml, *.dat, *.backup
* start si.Mail go to account properties and configure account again
- hopefully todays dev build will contain rescue plug-in so you'll be able to import messages from messages.dat file

Regards,
Miha

pestasoft
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Joined: 28 Aug 2007 07:15

Re: After restart PC, si.Mail crash when start

Postby pestasoft » 11 Nov 2007 18:02

Hello,

very thank you! I test it (at the least early the next morning) and write result here.

Thanks Petr

pestasoft
Posts: 39
Joined: 28 Aug 2007 07:15

Re: After restart PC, si.Mail crash when start

Postby pestasoft » 12 Nov 2007 08:54

Hello Miha,

i test import messages.dat...

I create new user in siMail, copy file messages.dat do "C:\messages.dat", select "File - Import". On new dialog select new created account, select "si.Mail crash" import filter, select messages.dat (simail select only directory), clik Next and then Finish. siMail show error message "No mailboxes selected". If i write full path fo file messages.dat (c:\messages.dat) siMail show same error message.

What now?

Thanks Petr

mvrhov
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Re: After restart PC, si.Mail crash when start

Postby mvrhov » 12 Nov 2007 10:03

Import is not working yet. At least not well enough. The version in dev build is incomplete.

Regards,
Miha

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Re: After restart PC, si.Mail crash when start

Postby mvrhov » 12 Nov 2007 20:47

Today's development build is able to import messages from messages.dat file.

Unfortunately without at least one .backup file I'm unable put messages to more than one mailbox so you'll have to resort messages manually.
Find as you type might help greatly.

Regards,
Miha

pestasoft
Posts: 39
Joined: 28 Aug 2007 07:15

Re: After restart PC, si.Mail crash when start

Postby pestasoft » 13 Nov 2007 08:25

Helo Miha,
imort plugin excellently works!

Thank you!

Petr


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